Patient Satisfaction Scores: Measurement & Management

Jones Graduate School of Business - Facebook page
Patient Satisfaction Scores: Measurement & Management
Patient Satisfaction Scores: Measurement & Management

Why does #patient #satisfaction matter? What is the best way to measure and #analyze patient satisfaction? #RiceMBA Professor Vikas Mittal offers a user’s guide for #measuring and managing patient satisfaction.

Patient satisfaction is becoming a strategic component of evaluating healthcare providers. Vikas Mittal (2016), Measuring & Managing Patient Satisfaction: Implementing Customer-Focused Strategy in Healthcare Using Patient Satisfaction Strategy Maps..

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Full-time Flex MBA Students Win Awards at IBECC - University of St. Thomas Newsroom

University of St. Thomas Newsroom

Full-time Flex MBA Students Win Awards at IBECC
University of St. Thomas Newsroom
A team of students from the Full-time Flex MBA program won three awards at the International Business Ethics Case Competition (IBECC) held April 20-22 in Cambridge, MA. IBECC consists of three separate competitions: a full presentation followed by Q&A ...

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